• Administrative Module is a useful tool for organizations/individuals with multiple divisions or sub-accounts to create several sub-accounts instantly.
  • The module facilitates the administration of each accounts, from Account set-up to Low balance triggers.

Important Note to Client
CONSOLE allows you to set up various types of sub-account charging models. They are as below:

 

Description

Types of Account Supported

Flat

Flat pricing refers to the fixed price of the product and it doesn’t change whether your product quantity increases or decreases.

Prepaid & Postpaid

Tier

Tier pricing refers to the discounted price that is given, when the buyer buys large quantities.
Example:
Tier Price 1: 100 SMS = RM 0.40
Tier Price 2: 101 – 200 SMS = RM 0.30
Tier Price 3: 201 – 300 SMS = RM 0.20
Sue buys 220 SMS. Therefore she pays RM 0.20 x 220 = RM44.00

Postpaid only

Step

Step Pricing refers to a price that increases/decreases to a new level with additional usage.

Example:                                                       Sue uses 190 SMS package. It is sold on step pricing. Each step is priced as below:
Step 1: First 100 SMS price: RM 0.30
Step 2: The remaining SMS price:            RM 0.25.
Therefore Sue has to pay the following price:
RM 0.30 x 100 SMS = RM30
RM 0.25 x 90 SMS = RM 22.50
Total charge = RM 30 + RM 22.50 = RM52.50.

Prepaid & Postpaid

Wallet

It locks down the charging for a country without being impacted by forex rate exchange.

Prepaid

Group Wallet

It groups a number of countries under 1 price rate. However the price will increase if the forex rate increases. This charging method is only applicable to multiusers.

Prepaid & Postpaid

Table 9-1

 

Fig 9-1

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  • To create a new user account.
  • To create multiple sub-user accounts through the “Add User” page.  
  • To add/remove broadcast coverage for Sub-user accounts.
  • To add/edit price for specific coverages.
  • To top-up value for sub-accounts.
  • Add User

    Fig 9.1-1

    1. Enter the “User ID” for the new account.
      • Maximum length allowed is 30 characters.
      • Special characters such as *, - , +, <Space> are not allowed. Only '_',’ ;’, '@' and '.' are allowed.
    2. Enter the email.
    3. Then enter the "Password" for the new account.
      • Password is case sensitive.
      • The minimum length is 8 characters in alphanumeric format.
    4. Enter the “Company” name for the account, if any.
    5. Select “Account Type” for the account.
      • Prepaid Admin User is not allowed to create postpaid type sub account.
      • Postpaid Admin Users can create a prepaid or postpaid type sub account.
    6. Enter the ‘Balance’ limit.
      • This is only applicable for ‘Prepaid’ account.
      • This is not applicable for SMS
    7. Select "Header" / "Footer" from "SMS" drop down list.
      • Type the header or footer message that you wish to display to your sub-accounts' SMS.
    8. Enter "SMS Message" as preset tag line message if you intend to have sub-user account to display this fixed message along with the SMS broadcast.

      For example: SMS Preset Tag Line is set as "Powered by MACROKIOSK". By default, every SMS broadcasted from the sub-users' account will display "Powered by MACROKIOSKk" as a header or footer text.

    9. Select “Other Modules” accessible by sub-account (Multi-selection is allowed).
      • By default, all sub accounts are assigned with Bulk SMS module access right only.
      • "Other Module" is blank if Admin Module do not subscribed to any optional module.
      • Sub-account access for "Message Box" Module will be activated by MACROKIOSK upon approval. 
    10. ‘Corporate User’ checkbox: This button allows you to allocate the purchased values to different departments in the same organization. Users in this category normally don’t charge the respective departments. Therefore the price remains the same, as there is no sales taking place.

      Note: Even if you have set a higher Selling Price, by clicking on the ‘Corporate User’ button, the Selling Price will be set to the Cost Price.

      Add User

      Fig 9.1-2

    11. Once you have checked the ‘Corporate User’ checkbox, another checkbox called Add User will be displayed. If you click this checkbox, the Corporate User Sub-Account will be able to view the Cost Price in the Reporting Module.

      Note: Even if you have set a higher Selling Price, by clicking on the ‘Corporate User’ button, the Selling Price will be set to the Cost Price.

      Add User

      Fig 9.1-2

      Notice that the ‘New Price’ shows ‘0.00’. This is because when ‘Corporate Price’ is checked, the system will automatically use the cost price, since no sales is taking place, when usage is distributed to other divisions in the organization.

      If it is NOT checked, Fig 9.1-3 will be displayed. This way the corporate user can refrain from disclosing the prices to other departments.

      Add User

      Fig 9.1-3

    Top

    This section allows you to:

    1. Top-up the selling price to your Sub-account or let it remain the same.
    2. Add country coverage for your Sub-accounts.
      • Step 1 : Click on Add Coverage Button
      • Step 2 : The following will be displayed:

        Coverage List Fig 9.2-1

      • Step 3 : Select the country coverage. Tick on the check box checkbox.
        Note: By default, only the Master account’s country coverage will be displayed to the Sub-Accounts for selection.

        Fields

        Description

        Price change set at ‘Add’

        This is the amount that will be added to the ‘Cost Price’.
        Example: if you key in ‘3’, the selling price displayed will be ‘6’.

        Price change set at ‘Deduct’

        This is the amount that will be deducted from the ‘Cost Price’.

        Price change set at ‘Add By %’

        You can add by a percentage for a single country or a group of countries by checking the respective checkbox.

        Price change set at ‘Deduct by %’

        You can deduct by a percentage for a single country or a group of countries by checking the respective checkbox.

        Add

        Once you have keyed in the amount. Then click ‘Add’

        Reset

        If you want to change the figures, click ‘Reset’.

        Cancel

        This button will close the existing window.

        Fig 9.2-2 will be displayed.

        Coverage List Fig 9.2-2

      • Step 4 : Once completed, click ‘Update’.
    Top

    1. Select the Sub-Account from the User Listing.
    2. Go to the ‘Coverage’ section as shown in Fig 7.3-1. Select the Edit Edit button.

      Coverage Edit List

      Fig 9.3-1

      Coverage Edit List

      Fig 9.3-2

    3. Select ‘Add’ and key in the amount. If the changes should take place in the future, add the date and time. Click ‘Save’ and you will be brought into the ‘Coverage’ page.
    4. From here, click ‘Update’. The same goes for deduction.

      Coverage Edit List

      Fig 9.3-3

    Top

  • Provides a full list of user account information.
  • User Listing

    Fig 9.4-1

    9.4.1 Search

    • Key in User ID or Company name in the search field to search for sub-user account information.
    • Accepted input: Roman / Unicode / Thai characters

    9.4.2 Reset Password

    1. Double click on the ‘User ID’ to edit the details of the user account.
    2. If the user would like to reset the password, click on the ‘Reset’ button located under the ‘Password’ column.
    3. A confirmation message will be prompted as below:

      Reset Password
      Fig 9.4.2-1

    4. When user clicks on ‘OK’ the users password will be automatically generated by the system and emailed to them. After this, the user can change the password to their own preference.

    9.4.3 Edit

    • Click on the selected ‘User ID’ to edit their details.

    Edit User

    Fig 9.4.3-1

    1. Edit the setting for the respective fields.
    2. Click "Update" to save the new setting, or click "Cancel" to abort the action.
    3. Please ensure that you have selected "Coverage"

    Field

    Description

    User ID

    • The name/identity of the recipient.

    E-mail

    • E-mail address of the recipient.

    Company

    • Company reference name of the user account.

    User Status

    • Active / Suspend
    • You will not be able to log in if your account has been suspended.

    Account Type

    • Postpaid: Allows you to create Postpaid and prepaid account for sub-accounts.
    • Prepaid: Allows you to create only prepaid user accounts for sub-accounts.

    Service

    • SMS

    Balance/Amount

    • Displays the available balances of MMS & Network Query (for Prepaid account only).
    • For SMS nothing will be displayed.
    • You can add/deduct amount by selecting options from the drop down box. Next, type the amount of value to be added or deducted from your sub-account’s account. Once completed, click the ‘Update’ button.

    Pre-defined Header/Footer

    • Allows you to create a header and footer for sub-accounts to view (up to 1024 characters each).

    Other Module

    •  Optional module which can be accessed by your sub-account.

    Table 9.4.3-1

    9.4.4 Export

    • Select “Export All Users" to export the entire user account records into excel (.xls) file.
    • Select "Export Selected Users" to export the selected user account record into excel (.xls) file.
    Top

    • ‘Reporting Logs’ under ‘Administrator Module’ is to view the sub account’s reporting logs. Your account (Master User’s) transaction details won’t be shown here. To view your transaction details, you have to view them under ‘Reporting Logs’ of the ‘Reporting Module’.

    Reporting Log

    Fig 9.5-1

    9.5.1 Search

    1. Enter the reporting date range, such as Start date and End date.
    2. Select “Users” from the drop down list.
    3. Select the “Message title” from the drop down list,or enter a keyword.
    4. Click "Search", or click “Reset” to clear the input/setting on the current page and the “Total Reporting Logs” is displayed. Click the arrow button Breakdown to display the breakdown of this ‘Total Reporting Log’.
    5. Click on the ‘User ID’ to view the ‘Message Content’ and ‘Message Status’.

    Reporting Log

    Fig 9.5.1-1

    Click the respective ‘User ID’ or ‘View Detail’ to view the details of the user data.

    Reporting Log

    Fig 9.5.1-2

    9.5.2 View Summary

    When 'View Summary' is clicked, the ‘Total Reporting Logs’ will be displayed again.

    9.5.3 Export

    • Select ‘Export Summary’ or ‘Export All Details’ from the drop down list.
    • User can select to either ‘Open’ or ‘Save’ the file.

    Reporting Log

    Fig 9.5.1-1