Release v210516

  • Does not support MMS
  • Supports ALL charging model.
  • Master Users who are on ‘Prepaid’ cannot set up ‘Postpaid’ sub-user accounts.
  • Credits no more supported for SMS.

Release v011015

  • Does not support MMS and Network Query.
  • Does not support CRM & Mobile Broadcast.
  • Supports ALL charging model.
  • Master Users who are on ‘Prepaid’ cannot set up a ‘Postpaid’ sub-user account.
  • Credits no more supported for SMS.

Release v300513

Handling flow between Master Account and Sub Account:

Account Status on Master Account

Master Account

Sub Account

 

Access into GUI

Message Broadcast

Access into GUI

Message Broadcast

From Postpaid -> Prepaid

Access granted

Success

(1) Account status remains Unchanged, only active accounts granted access right.
(2) Postpaid type will be changed to Prepaid.

From Prepaid -> Postpaid

Access granted

Success

(1) Account status remains Unchanged, only active accounts granted access right.
(2) Accounts assigned as 'Postpaid" while master account is Postpaid, will be re-assigned back as ‘Postpaid’.

From Terminated/Suspended -> Active

Access granted

Success

Account status remains Unchanged, only active accounts granted access right.

Active – Unaffected
Other statuses - Not Allowed

From Active ->Terminated

Access denied

Failed

Access denied

Failed

From Active -> Suspended

(i.)    Manual Suspension by Admin staff

Access denied

Failed

Access denied

Failed

(ii)    3 Times invalid Login

Access denied

New broadcast not allowed; Scheduled broadcast unaffected

Active - Unaffected
Other statuses – Access denied

Active – Unaffected
Other statuses - Not Allowed

(iii.)  30 days Idle/inactive    login  

Access denied

Failed

Access denied

Failed

(iv.) 90 days Password Reset

Access denied

New broadcast not allowed; Scheduled broadcast unaffected

Active - Unaffected
Other statuses – Access denied

Active - Unaffected
Other statuses – Access denied


Release v200810

  • The Site fully supports IE (Internet Explorer) browser.
  • For Message Box versus CRM Module:
  • The MO variable with ‘Any’ format setting only able to export into CRM data field type (in Text format).
  • The MO variable with ‘Alphanumeric/Alphabet’ format setting only able to export into CRM data field type (in Text format).
  • The MO variable with ‘Numeric’ format setting only able to export into CRM data field type (in Numeric format).
  • The MO record log for Singapore Message Box Module shall be updated ONE day after the transaction is carried out.
  • No reporting log shall be provided for email delivery and CRM Module shall not take any responsibility on email delivery from the connected SMTP server.

Release v020210

  • Mobile Broadcast module DOES NOT support sending to Group Names with space in between.
  • Duplication of Mobile No. checking is not available for Personalized Message file during uploading process.
  • Scheduled SMS event(s) will NOT be affected if the case falls under ‘account suspended due to a maximum of 3 invalid login attempts’.
  • SMTP connection test result is only means to test the accuracy of the connected 3rd party SMTP configuration setting during the event setup time. The event owner shall take responsibility to update the setting of the connected SMTP server if changes are made thereafter.
  • For security issue, no MES IP address shall be provided to the connected SMTP server which has enable the relay restriction to only permit access from IP addresses within the private sub-net. (We recommend the usage of public used SMTP server for email connection purpose).